Have the symptoms changed? Better / Worse? Location?
If no mechanism
How long has it been there?
Is there anything that they believe may have contributed to the development of the problem? Recent activity / inactivity
What symptoms are present?
Are they there all the time?
What treatment has been sought so far?
Assessment
Investigations
If imaging, do they have it with them?
If not, can we view it?
Private providers use online applications
If in another public hospital in Victoria, then can use the “Synapse Mix” service to get the images temporarily put on local network diagnostic imaging servers.
What management has been undertaken? Has it been effective
Ice
Medications
History of problems in that area before
When?
How was it managed?
Assessment undertaken?
Investigations
Medications
Any ongoing problems?
Any associated symptoms (if a non mechanical cause or if at all suspicious)
Recent illness / fevers / sweats
Recent overseas / long haul travel / immobilisation (eg for suspected DVT)
Loss of appetite / loss of weight, etc
If potentially needing procedural sedation or surgery (and consider this for anyone you are contemplating an x-ray for)
Fasting status (and tell them not to eat and drink until you tell them it is ok to do so